Crafting time: I usually need 1 to 2 weeks for custom orders. Should anything result in a delay I will immediately notify you of the circumstances and of the next possible date of delivery.
Fixed delivery dates have to be notified upon order. That way I can plan ahead to better meet your needs.

I will send the items upon payment arrival: to order from the shop just click on the link "buy now" at the end of the description of each item. This will open a new email. Please mail me which item you want and your sizing wishes. I will send you in return either my bank account data for payments inside Europe
or just refer you to my PayPal account. My PayPal payment address is serena@bartsplace.net.

I will not take back jewelry made with lace or other textiles that touch the skin. Sorry, but I do not think it fair towards my customers to offer jewelry for sale that was already sent to another customer and got returned.
Same rule as with underwear applies here. Please understand my position in this.

In the unlikely case of breakage on the way or some part wearing down I will certainly repair your jewel free of charge for a 1 year period. Shipping cost to my place has to be paid by you, my customer, though.

I send well padded as letter,so nothing bends or breaks.
Should you wish so I can also add delivery confirmation to it.

Germany: 2,20 €
Europe: 2,60 €
Third countries: Please inquire. Threedimensional jewels like headpieces or wired chokers will be more expensive to send due to their volume. Most other items will cost 4,00 € by Air Mail.

Insurance is available at an extra cost. Please inquire on this matter as well .